FAQS

Providing you with insights and the latest trends to help keep your finger on the pulse of industry.

Selecting Your Finish

Choosing the right finish for your metal components is pivotal, and we make it straightforward. Our expert team guides you through this critical decision, ensuring your selection aligns with your project's unique needs, be it corrosion resistance, lubricity, or aesthetics.

With an extensive range of finishes—including our proprietary coatings like NICKLON™, NIBORE™, Diamond E.N.™ as well as Electroless Nickel and more—we offer a solution for every application, from aerospace to plastic injection molding.

The recommendation is .0002 to .0003" of plating per side to get the best benefit of a coating. That should give you enough material to protect and achieve release properties for a typical amount of time. The more information you provide us before your job begins, the better we can help you. Is there a finish size or range you need to hit? Do you need to fix a specific problem? Please let us know.
Yes, our masking team is very skilled at using masking materials to control the plating. You can achieve plating only where you need it for form or fit purposes. Please provide clear prints that show exactly where you want the metal plating to go; precise communication is critical to meeting your needs.
Our electroless nickel products can be held to within millionths. We can certify the thickness by analyzing under our x-ray, if you require that. Our chrome plating is done with conforming anodes to minimize dog-bone build-up on corners. It can be held in tolerance to +/-.00005" when applying a flash.
Absolutely! We're pleased to provide FREE pick-up and delivery services for customers within 50 miles of our 2824 Hitchcock Ave, Downers Grove, IL 60515 facility. This means you can enjoy the convenience without any additional cost. Jobs under 1,500 pounds are eligible for this service.
Yes. Whether you are facing an emergency or need to expedite a project, Bales will work overtime to get your job done right.
If you're unsure what coating you need, use our Coating Comparison Tool. Need a consultation? Book a time with one of our Application Experts. You can also contact one of our Technical Services Managers at (800) 215-6653.

HOW TO REDUCE JOB COST

Bales Metal Surface Solutions understands the importance of minimizing expenses. To help you achieve a cost-effective solution, we offer valuable insights on how to reduce your job costs.

Our team's expertise enables us to suggest the most appropriate and efficient metal finishing approaches. We guide you through the process by assessing your project and identifying potential cost-saving opportunities. We also offer several preparation services as well as discounts for multiple parts. Keeping everything you need under one roof optimizes cost savings and expedites results.

With over four decades of experience, we have the knowledge and solutions to help you maintain high-quality standards while optimizing your project's budget.

Reducing or eliminating masking is a good way to reduce cost on your plating projects. Our coatings can be applied as thin as .00005" per side.
Yes, indeed! We offer a quantity discount to help you save on costs. Plus, you can benefit from FREE shipping if you're within our 50-mile radius at 2824 Hitchcock Ave, Downers Grove, IL 60515.
You can reduce the cost of your job with multiple steps by keeping all of them under one roof with Bales. Avoid sending your job to several finishing suppliers and enduring seperate shipping and lead times for each.
Sending cleaned parts is a good way to reduce the cost of your job. Clean parts require less prep work for plating and polishing and achieve better adhesion results. We recommend sending in your components free of oxidation, plastic material, and heavy debris.
Dissimilar metals will need removal or masking before most plating projects to avoid damage to the base material while processing. Removing them and identifying ahead of shipping to Bales will help reduce cost of projects.

HOW TO REDUCE LEAD TIMES

At Bales Metal Surface Solutions, we know you value staying on schedule and quick turnarounds. That is why we've devised strategies to reduce lead times so you can meet your project deadlines efficiently. We provide streamlined processes, local pick-up and delivery, and a dedicated team that can work overtime to complete your job promptly.

Yes, getting a quote is a great way to lock in your lead-time with Bales. Your quote will also save time on acquiring critical information, which means we can start your job faster.
Yes, please complete the order detail sheet. The more specific instructions you give us, the fewer questions we have to ask, and the quicker your job will hit our shop floor.
Along with your order, please submit marked-up drawings and a completed order detail sheet. These documents will provide all the instructions we need to start your job on time.
Yes, please. Please include your preferred return shipping instructions on your purchase order and send them with your job to our location at 2824 Hitchcock Ave, Downers Grove, IL 60515. Having all the information prevents delays and ensures smooth and timely delivery.
Yes, we recommend sending a purchase order with your project. Your job may be delayed if Bales does not receive a purchase order before it's completed.

Prepping Your Parts

Preparing your parts is a critical step in achieving optimal finishing results. At Bales Metal Surface Solutions, we will guide you on how to best prep your components to ensure the finest coatings and finishes.

Our added services include dimensional corrections, masking, stripping, barrel and rack plating, x-ray certification, and MIL Spec certification. These services allow us to fine-tune your parts and address specific requirements. Whether it's adjusting dimensions, protecting certain areas, or ensuring compliance with strict specifications, our team is equipped to assist.

By offering a comprehensive range of part preparation services, we help you save time and resources while enhancing the quality of your finished products.

Yes. Our state-of-the-art blasting equipment uses #11 glass bead and 240 aluminum oxide and operates at a low PSI to clean parts without removing excessive material.
Yes, we can certify all of our processes.
Certainly! We offer FREE pick-up and delivery services to customers within 50 miles of our location at 2824 Hitchcock Ave, Downers Grove, IL 60515. This adds convenience to your experience and saves you money on shipping costs for jobs under 1,500 pounds.
We can disassemble small tools in-house. We partner with local shops on larger jobs.

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