ABOUT BALES
Our Commitment to Excellence
Since 1978, Bales Metal Surface Solutions has been a trusted leader in metal finishing, delivering innovative solutions in surface finishing, electroless nickel, and chrome plating. Founded by brothers Steve and Mike Bales, our mission has always been simple: solve our customers’ challenges with precision and care while fostering a workplace where our team thrives.
Today Bales is led by Steve’s daughters, Stacey Bales and Sara Mortensen. As we continue to build on our legacy of quality, integrity, and innovation, our skilled team of surface finishing experts remains dedicated to providing tailored solutions that exceed expectations, ensuring every project meets our customers’ highest standards.
As an integral commitment to our team, processes, and customers, we’ve adopted the Entrepreneurial Operating System® (EOS®). This framework enhances collaboration, empowers our team to contribute ideas, and drives continuous improvement—allowing us to deliver even greater value to our customers.

“At Bales, our success is rooted in our people,” says Stacey Bales, President. “By investing in our team and refining our approach, we ensure every customer receives exceptional quality and service.”
“We’re passionate about helping our customers and employees succeed,” adds Sara Mortensen, Co-Owner and Head of Sales and Marketing. “Our focus on innovation and teamwork allows us to push boundaries while staying true to the values that have defined us for over 40 years.”
With an unwavering dedication to excellence, Bales Metal Surface Solutions is proud to lead the industry, delivering unmatched results and building lasting partnerships.
OUR TEAM

Second generation, women-owned business delivering expert finishing since 1978.
BALES HISTORY
